eComfort makes getting your comfort equipment a breeze! Homeowners and installers have enough to worry about, shipping shouldn't be one of them.
Details of our shipping policy are easily explained in the video below.
Whole items over $200 are shipped FREE to anywhere in the lower 48 states.
Accessories, however, may ship separately from different manufacturers in other locations where standard shipping rates are applied.
Remote Area Surcharge
Within the contiguous United States, a few zip codes require additional services to facilitate the delivery.
If you are one of the few who happens to live in a remote area, we can still ship to you.
However, depending on your zip code, you may be charged a "Remote Area Surcharge" while checking out.
Roads aren't perfect and on a rare occasion, a package can get bumped. In those cases, it's best to refuse the delivery and notate the damage on the driver's bill.
It's always best to take a picture and let us know, so we can make arrangements to get you a replacement as quickly as possible.
Regional DOE Efficiency Requirements
Efficiency requirements are constantly changing and are based on region, so it's important to note which heating and cooling units conform to your region's guidelines.
Whether you're looking for a split system air conditioner, packaged air conditioner, split system heat pump, packaged heat pump, or packaged gas/electric furnace, you'll need to comply with your region's efficiency standards when making your selection.
Alaska & Hawaii
We ship most items to Alaska and Hawaii. However, due to the extra shipping costs, we cannot offer "Free Shipping" to these states.
Standard shipping rates will be added to the shopping cart when checking out.
We currently do NOT ship internationally, including Canada and Puerto Rico.
We can, however, ship to freight forwarders inside the United States. You would be responsible to coordinate and pay for the international shipment.
Changes to the delivery address requested after the product ships will incur a $50 reconsignment fee.
Curb Side Delivery
All products greater than 100 lbs. (and some that weigh less) ship via semi-truck. We recommend ordering "Lift Gate Service" to safely lower the product to the curb.
As a convenience to our customers, PED now offers a White Glove Service upon special request. Please call for a quote. Standard shipping service does not provide White Glove Service. In other words, you are responsible for getting the products from the curb to your garage.
The trucking company is not obligated to assist, but many are kind enough to help.