Free Shipping
On Items Over $200
/ No Sales Tax
Except Illinois Orders
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Shipping Policy

How to Get Free Shipping With eComfort

Product Expert

eComfort items over $200 are shipped FREE to anywhere in the lower 48 states.

Accessories, however, may ship separately from different manufacturers in other locations where standard shipping rates are applied.

Remote Area Surcharge
Within the contiguous United States, a few zip codes require additional services to facilitate the delivery.

If you are one of the few who happen to live on an island or a very unique area, we can still ship to you.

However, depending on your zip code, you may be charged a "Remote Area Surcharge" while checking out.

Regional DOE Efficiency Requirements
Efficiency requirements were changed for 2015, broken up by region, so it's now important to note which heating and cooling units conform to your region's guidelines.

Whether you're looking for a split system air conditioner, packaged air conditioner, split system heat pump, packaged heat pump, or packaged gas/electric furnace, you'll need to comply with your region's efficiency standards when making your selection.

View the DOE's 2015 Regional Efficiency Requirements by Region

Alaska & Hawaii
We ship most items to Alaska and Hawaii. However, due to the extra shipping costs, we cannot offer "Free Shipping" to these states.

Standard shipping rates will be added to the shopping cart when checking out.

International Shipments
We currently do NOT ship internationally, including Canada and Puerto Rico.

We can, however, ship to freight forwarders inside the United States. You would be responsible to coordinate and pay for the international shipment.

Changes to the delivery address requested after the product ships will incur a $50 reconsignment fee.

Curb Side Delivery
All products greater than 100 lbs. (and some that weigh less) ship via semi-truck. We recommend ordering "Lift Gate Service" to safely lower the product to the curb.

As a convenience to our customers, PED now offers a White Glove Service upon special request. Please call for a quote. Standard shipping service does not provide White Glove Service. In other words, you are responsible for getting the products from the curb to your garage.

The trucking company is not obligated to assist, but many are kind enough to help.

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