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eComfort Lift Gate Service

eComfort Lift Gate Service

How to Easily Unload Your eComfort Order

By  |  Product Expert


eComfort gives you the option to request FREE Lift Gate Service on all orders that ship LTL Freight (over 100 lbs).

Due to the weight of some of these items, they cannot be shipped via UPS Ground.

Instead, they are shipped via semi-trucks, which are designed to unload products at loading docks and freight terminals.

Be sure to check for damage before signing off and taking receipt of your shipment.


Receiving Your Delivery

If you have a loading dock or forklift, you do NOT need liftgate service.

If you are a residential customer, you may need at least 2-4 able-bodied people present to unload the item(s).

While some truck drivers are kind enough to help, they are not required to help you lift the products.

If you do not have the equipment or manpower, you can order a special truck equipped with a hydraulic lift gate to safely lower the product from the truck to the ground.



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